Business

Indian travel & hospitality sector to expand workforce by 64 pc: Report

September 26, 2024

Bengaluru, Sep 26

To meet the growing demand, 64 per cent of employers in the travel and hospitality industry are expanding their workforce, according to a report on Thursday.

The sector is experiencing an unprecedented resurgence, spurred by a combination of rising air travel, religious tourism, and evolving consumer preferences for personalised, tech-driven experiences, revealed the report by TeamLease Services.

According to its Employment Outlook Report (EOR) for H1 FY25, 19 per cent of employers in the sector report reductions while 17 per cent indicate no change in workforce size.

This resurgence reflects a broader industry recovery, with the sector projected to grow by 8-10 per cent annually.

This renewed hiring momentum is further fueled by tech-enabled services such as ghost kitchens, AI-driven personalised guest experiences, and expanding domestic travel.

As a result, the travel and hospitality sector has seen a net employment change of 9.86 per cent, marking a significant rebound compared to previous years. Adaptive strategies like off-season travel incentives and premium travel experiences are driving the sector's growth.

“India’s travel and hospitality sector is at the cusp of unprecedented growth. The rising demand for premium travel experiences, coupled with innovations in technology, is creating a catalytic impact on how the industry operates,” said Kartik Narayan, CEO- Staffing, TeamLease Services.

“As more travellers embrace digital platforms, companies focus on roles that enhance customer experience, positioning the sector as a major employment generator in the coming years,” he added.

 

 

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