Mumbai/New Delhi, Sep 26
Ola Electric’s flagship S1 series EV scooter has turned out to be a nightmare for several customers as they continue to face issues like malfunctioning hardware and glitching software even from day one after purchase.
An angry customer from Agra on Thursday posted a video on X, showing an Ola Electric service station in the city in complete mess.
“This is the current situation of Agra Ola electric service station. People are so enraged because no solutions are provided for their problems. Ola electric is fastest growing when it comes to their scooters coming back to service stations for 2-3 months,” the customer posted.
Another grieving customer posted on X the reality of Ola Electric.
“Received scooter after month, in more broken and damage conditions what a hard-earned money I promise. @bhash shame on ur fake promise and commitment @OlaElectric”.
According to a media report based on interactions with several such customers, Ola S1 scooters are plagued with malfunctioning hardware and glitching software. Spares are hard to come by, resulting in inordinate delays.
An Ola Electric customer Manoj from Chembur here was quoted as saying that he has been making trips to the Ola centre frequently just to keep his scooter running.