Bengaluru, Oct 29
The rising demand for high-speed internet and data-driven services will boost growth in the broadband market, which is expected to witness a 9-10 per cent Compound Annual Growth Rate (CAGR) over the next few years, according to a report on Tuesday.
The report by TeamLease Services, a people supply chain company, showed that the penetration of wired broadband in India currently stands at around 13 per cent. This figure is expected to accelerate as service providers prioritise broadband services over traditional mobility products due to higher Average Revenue Per User (ARPU).
Further, the report stated that the expansion of broadband services is not only enhancing connectivity but also driving a surge in employment across the telecom industry.
As broadband services continue to expand, there is a growing need for skilled professionals across various roles. Sales teams are pivotal in customer acquisition as broadband penetration extends into previously untapped regions, the report said.
In addition, installation and repair teams are essential for setting up connections and ensuring smooth service delivery. In contrast, network operations and maintenance teams, including fibre technicians, Network Operations Center (NOC) personnel, and customer care professionals, are critical for maintaining network infrastructure and providing customer support. These roles are essential to meet the increasing demands of India's growing broadband ecosystem.