New Delhi, April 12
Digital payments via Unified Payments Interface (UPI) service suffered a nationwide outage on Saturday which affected millions of users.
Digital services on several online payment platforms were disrupted, hindering local shopping, bill payments and business transactions.
According to the outage tracking platform Down Detector, there were 2,358 complaints by 1 pm. Most reported problems were for payments (81 per cent) and fund transfers (17 per cent).
The National Payments Corporation of India (NPCI), which operates the UPI services, said the disruptions were due to technical issues.
"NPCI is currently facing intermittent technical issues, leading to partial UPI transaction declines," the NPCI, shared in a post on social media platform X.
“We are working to resolve the issue and will keep you updated. We regret the inconvenience caused,” it added.
Major banking apps from SBI, ICICI, and HDFC were also affected, pointing to a broader issue within the UPI network infrastructure.